When it comes to telehealth, we can’t take a one-size-fits-all approach—says Dr Tara Officer, lecturer in applied health science at our School of Nursing, Midwifery, and Health Practice. “Telehealth refers to services delivered remotely, via video or email or telephone consults, but what we’ve found in my research is that it’s not yet clearly defined. “There needs to be discussions with clients, with service users, with patients—with people—about what they want from their clinical interactions.”