The Microsoft Defender Research Team observed a multi‑stage intrusion where threat actors exploited internet‑exposed SolarWinds Web Help Desk (WHD) instances to get an initial foothold and then ...

Orion’s crew module has separated from the service module that propelled and steered Orion during the mission to the moon. NBC News’ Tom Costello explains.April ...

On its way to and from visiting the Moon, the 33 engines of the ESA’s European Service Module are keeping Orion on track, as explained in this video. The crew has also tested manual piloting and plans ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...

Microsoft observed active exploitation of internet-exposed SolarWinds Web Help Desk vulnerabilities enabling lateral movement. Attackers abused legitimate tools, PowerShell, and RMM software to ...

A US security agency has warned SolarWinds Web Help Desk users that a remote code execution (RCE) vulnerability patched by the vendor last week is being actively exploited. The US Cybersecurity and ...

The four critical flaws could be exploited without authentication for remote code execution or authentication bypass. First in line is CVE-2025-40551 (CVSS score of 9.8), a critical flaw described as ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

The Department of Homeland Security is planning to bring on a contractor to support the Transportation Security Administration’s IT help desk, according to a post on the department’s contract ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...