WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

After a two-year experimental run, an updated track forecast cone graphic moves into a starring role with the National Hurricane Center this summer. The new graphic, to debut when the first tropical ...

The sting shut down 67 properties functioning as fraudulent call centers in México state. (Unsplash) México state authorities and federal agencies this week arrested 102 individuals and seized 67 ...

Over 60% of Virginia residents live within a “coastal zone” according to the National Oceanic and Atmospheric Administration. With more than half of the population settled along watersheds, rivers and ...

Not long ago I handed Washington the blue print to stop unwanted robocalls. “The solution” as I called it followed on the heels of an absolutely woeful senate subcommittee hearing that left me ...

In a sweeping regulatory move with immediate implications for companies that rely on offshore customer service operations, the Federal Communications Commission (FCC) has approved issuance of a Notice ...

The Federal Communications Commission voted Thursday to look into the use of offshore call centers and ways to require phone operators to be proficient in “American Standard English.” The FCC is ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

The new operational forecast cone was first launched in 2024 and used experimentally during the 2024 and 2025 hurricane seasons. It also uses a single shading for the entire five-day outlook cone and ...

BRYAN, Texas (KBTX) - The National Hurricane Center is rolling out major improvements to how it forecasts and communicates hurricane threats this season, giving you better information to protect your ...

The National Oceanic and Atmospheric Administration’s (NOAA) National Hurricane Center (NHC) is redesigning its most recognizable—some would say iconic—“cone” graphic for the 2026 hurricane season.