New offering is tailored to serve the banking and investing needs of clients with over $100K at PNC through a national network of affluent bankers and financial advisors, as well as 200 updated ...

The ManagementApiClient supports automatic retry handling when the API returns HTTP 429 – Too Many Requests. To enable this behavior, pass the shouldRetry flag when creating the client. Under the hood ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

CHICAGO--(BUSINESS WIRE)--Advyzon, a comprehensive technology platform and portfolio management solution for financial advisors and investment managers, has recently enhanced its integration with ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...

September 08, 2025 - There's little debate that AI is saving time spent on routine legal tasks — a lot of it. One study notes results from pilot projects show associate time spent on a complaint ...

Production-ready Model Context Protocol (MCP) server that exposes the full capabilities of Microsoft Dynamics 365 Finance & Operations (D365 F&O) to AI assistants and other MCP-compatible tools. This ...

Getting customer service management (CSM) right has the potential to transform your business into a customer satisfaction powerhouse, and the benefits don’t stop there, either. In fact, optimizing ...

AT&T has long offered certain subscribers a free online storage app and service designed to back up photos from their phones. That certainly sounds handy. Alas, in the tradition of "all good things ...

The Internal & Client Service Applications (ICSA) Engineering group is responsible for creating the systems that Bloomberg uses to run the company. They interact with literally every department in the ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.