As a company that offers a lot of products or services, wouldn’t it be nice to know exactly which ones your customers are talking about? If you had an idea of what they like and don’t like, you could ...

Microsoft has introduced exciting updates to Excel, focusing on advanced text analysis and the seamless integration of Microsoft Forms. These updates aim to make Excel even more versatile and ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Google has introduced two tools that may help users discover new ways to parse the company’s massive collections of public information. One tool counts how often a chosen phrase shows up across 500 ...

Text analysis powered by natural language processing (NLP) is helping transform digital marketing strategies. Here’s five ways it can help your team. Social listening tools enable marketers to build ...

The Department of African Languages at the University of the Free State hosted a dynamic two-day Digital Text Analysis and ...

Emotions are hard to convey via text. And studies suggest that even when you think you’re being clear, the person on the receiving end might have other ideas. Well, artificial intelligence and online ...