Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According to the J.D. Power 2023 U.S.

Our top picks include State Farm, Ethos and Lantern.

Life insurance policies play a significant role in providing financial security for beneficiaries. Over $202 billion dollars is paid out over the course of a year in the United States, according to ...

Few financial decisions feel as personal as choosing life insurance to protect the people you love. While the topic might not be the most comfortable to think about, having the right coverage can ...

Life insurance policyholders agree to make regular payments to insurance companies in exchange for a guaranteed death benefit. That benefit is paid to the policyholder’s beneficiaries if the ...

Understanding how and why insurer make decisions could improve your chances of getting the policy and price you want Written By Written by Insurance Writer, Buy Side John was formerly staff writer at ...