ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

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Configuration management is a fundamental product development process. In fact, we would say "you don't know what you are doing if you don't know what you have;" that is, you don't have much of an ...

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Michele Hudnall, director of service management at software vendor Managed Objects, talks about the realities of ITIL and how corporate IT shops can make the most of their implementations. The ...

Quick Summary Struggling to maintain consistency and control across dynamic infrastructure environments? Discover the 10 best configuration management tools for DevOps teams in 2026 that help automate ...