Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

The U.S. Federal Trade Commission’s game of whack-a-mole with Windows tech support scammers continues. The FTC and the State of Florida recently announced the temporary shut down of several businesses ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most Windows PCs, ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

A court has shut down a New York tech support vendor after the U.S. Federal Trade Commission accused the company of scamming computer users into paying hundreds of dollars for services they did not ...