For 2026, National Public Safety Telecommunicators Week is April 12 through 18, and celebrates the professionals that make ...

Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

Baltimore lawmakers will hold a hearing to probe issues with the city’s aging emergency communications system, City Council President Zeke Cohen said Monday, months after an in-custody death during a ...

In Yuma, dispatchers play a critical role in emergency response, working behind the scenes to connect police, fire, emergency ...

LOS ANGELES (AP) — The archaic computer dispatch system for the nation’s largest sheriff’s department remained out of commission on Thursday after crashing on New Year’s Eve, forcing deputies to ...

In the midst of what is inevitably one of the busiest nights of the year for law enforcement, the Los Angeles County Sheriff's Department computer dispatch system crashed, leaving them to handle ...