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Before installing your new modem, you need to disconnect your old modem from your cable wall outlet and computer first. Connect the modem power cord into an electrical outlet. Connect the other end to ...

The Wiz began selling in its Norwalk, Conn., store a 3Com DOCSIS-certified cable modem kit that allows consumers to purchase and install the system on their own, eliminating the need for a house call ...

Apple ensures that iPhone users have the same great experience activating and using their iPhones no matter which service provider they choose. Why can't Arris do the same for cable modems. Last year, ...