As insurance companies apply artificial intelligence (AI) across all areas of their work, there is growing concern about how ...

Part 2, Digital Inequality Series: Under what conditions can artificial intelligence benefit all of society vs. just a few people? Kalinda Ukanwa, a quantitative marketing scholar at the University of ...

Bias in hiring algorithms raises serious ethical concerns and demands greater attention to the mindful, responsible and inclusive use of AI. Understanding and addressing the ethical considerations and ...

Marketing has always been shaped by the tools behind it. What’s different now is how little visibility leaders have into the decisions AI tools are making. AI systems increasingly decide who sees a ...

Forbes contributors publish independent expert analyses and insights. I tell stories about creating environments that empower everyone. Workday, Inc is facing a collective-action lawsuit based on ...

Designer Talia Cotton wanted to create an unbiased logo, so she put an algorithm to work. But that raised all kinds of thorny questions about whether design can ever really be neutral. The practical ...